EY and ServiceNow amplify GenAI governance, revolutionizing risk management and compliance.

The strategic alliance between EY and ServiceNow has taken an exciting leap forward. Their collaboration now focuses on delivering top-tier solutions for GenAI compliance, governance, and risk management. This partnership aims to transform the landscape of AI risk management, turning regulatory challenges into growth opportunities for businesses.

Carmine Di Sibio, EY Global Chairman and CEO, highlights the urgency of AI governance in the corporate world. The EY organization and ServiceNow join forces to enable companies to navigate AI risk management and compliance with confidence, thereby unlocking new avenues for business value.

ServiceNow’s Chairman and CEO, Bill McDermott, emphasizes the inspirational role of GenAI. This partnership is set to reduce costs and spur growth for customers by facilitating rapid adoption of GenAI on the ServiceNow platform.

The newly developed solutions promise enhanced AI management and governance. The EY AI Governance and Compliance solution offers a comprehensive suite of tools for AI discovery, policy management, risk tiering, and automated monitoring. These solutions are slated for release in early 2024.

Moreover, EY plans to integrate ServiceNow’s GenAI capabilities across IT and HR functions. Tools like IT Service Management (ITSM) PRO+, HR Service Delivery (HRSD) PRO+, and Now Assist GenAI are expected to enrich the professional experiences of over 400,000 EY employees.

This expanded alliance builds upon their previous collaborations in various domains, including finance and tax services. Looking forward, EY and ServiceNow are set to explore new offerings in industries such as financial services, manufacturing, and life sciences.