IAT Insurance Group partners with CLARA Analytics to transform claims processing using GenAI, tackling cost and complexity.
IAT Insurance Group has selected CLARA Analytics‘ Claims DocIntel Pro to improve their auto and general liability claims processes. The Group faces challenges like high costs and complex claims, which the GenAI-powered platform aims to address. Through the GenAI-powered solution, IAT aims to enhance efficiency, and ensure more accurate and timely handling of claims.
Claims DocIntel Pro uses advanced GenAI models combined with CLARA’s proprietary AI tools to automatically review legal and medical documents. This automation quickly identifies critical information such as bad faith doctrines, time-sensitive conditions, and key medical issues. The platform generates detailed summaries and builds treatment timelines, significantly reducing the manual workload on adjusters. By doing so, it not only accelerates decision-making but also reduces the risk of errors that can lead to costly mistakes.
The system is trained on millions of data points from a large contributory database of closed claims, allowing it to provide highly relevant insights and recommendations. It also alerts adjusters when immediate action is needed, ensuring that nothing crucial is overlooked. This level of insight and automation enables IAT to improve its operational workflows. Making the claims process more efficient and customer-friendly.
Overall, IAT Insurance’s adoption of CLARA Analytics’ GenAI technology is a strategic move to tackle the complexities of modern insurance claims. Promising enhanced productivity for adjusters and better service for policyholders.