NICE Actimize adds GenAI to SURVEIL-X, cutting false positives by 85% while detecting four times more real conduct risks.
NICE Actimize has enhanced its SURVEIL-X conduct surveillance platform with Actimize Intelligence, a GenAI engine built to spot misconduct hidden in everyday communications. Traditional surveillance systems often rely on keywords, missing real intent or generating false alarms. The new GenAI model interprets tone, sentiment, and industry jargon to better separate actual threats from noise.
This upgrade solves two major pain points: overwhelming false positives and missed red flags. SURVEIL-X with GenAI can reduce false alerts by up to 85% and identify four times more genuine risks, such as insider trading or collusion. It understands context across 150+ languages, helping global financial firms monitor everything from chat messages to voice calls with greater clarity.
Actimize Intelligence doesn’t just flag a problem—it explains it. Each alert comes with clear reasoning and visual evidence pinpointing what triggered the risk classification. This dramatically simplifies compliance workloads and accelerates investigations. Built-in workflows and trade reconstruction tools add another layer of automation, reducing manual review time for compliance officers.
By embedding GenAI into communications and trading surveillance, NICE Actimize transforms reactive oversight into proactive risk management. As financial services become more complex and multilingual, this solution offers firms a powerful edge. With one platform analyzing both structured trades and unstructured communications, Actimize helps unify surveillance efforts and ensures cleaner, smarter data use.