Riverbed integrates generative, predictive, and agentic AI to streamline IT operations, cut downtime, and boost observability efficiency.
Riverbed has expanded its platform to deliver next-generation AIOps capabilities by combining generative, predictive, and agentic AI. These upgrades allow enterprise IT teams to shift from reactive responses to proactive strategies. With its new Riverbed IQ Assist, users get context-rich, real-time insights using GenAI. No complex prompts or long chatbot threads required. It visually highlights root causes and suggests solutions. Simplifying troubleshooting.
Predictive AI features within IQ Ops analyze real-time and historical telemetry to detect anomalies early—like resource strain or latency—allowing IT teams to act before disruptions occur. Also, this supports smoother digital experiences and operational savings. Agentic AI, coming in Q2 2025, lets users build no-code workflows using task-specific AI agents. These agents can be dropped into customized workflows to automate repetitive operations, boosting productivity without reducing human oversight.
Furthermore, the GenAI integration also empowers Riverbed’s Smart OTel, a filtered telemetry export solution. It ensures only high-value data is fed into AI and analytics tools, while avoiding the noise common with standard OpenTelemetry outputs. This helps power precise AI automations across enterprise projects. With over 64 million AI-driven remediations processed yearly, Riverbed is proving real ROI for its clients.
These upgrades are built on the Riverbed Data Store, which collects and surfaces only the most relevant observability data. With GenAI deeply embedded, Riverbed now enables better ITSM integrations, proactive support for collaboration platforms, and improved end-user device visibility—all designed to streamline IT operations at scale.