Fandom’s new GenAI tools streamline content management and enhance user interaction across its vast wiki pages.
The world’s largest fan platform, Fandom, faced the challenge of managing and organizing content across 45 million wiki pages. To address this, Fandom introduced GenAI tools that automate content curation and improve user experience. These tools provide quick answers, simplify image reviews, and optimize content recommendations, enabling faster, more accurate editing for wiki admins and making information more accessible to millions of fans.
The Quick Answers feature uses GenAI to deliver concise responses to user queries. This tool helps wiki admins and editors quickly review and maintain high-quality content. By automating content formatting and presentation, it saves creators valuable time. Initially available on popular character pages like Avatar and Harry Potter, Quick Answers will soon be expanded across the platform.
Fandom collaborated with Coactive AI to automate the image review process, ensuring swift removal of inappropriate content. This feature reduces the need for time-consuming human reviews, allowing admins to use auto-approve or auto-reject options. Future enhancements include auto-tagging for better SEO and highlighting engaging content, further improving the user experience.
Fandom’s GenAI tools offer significant benefits, including improved content organization and user engagement. By leveraging GenAI, Fandom ensures that fans can quickly find accurate information and enjoy a seamless browsing experience. These innovations reflect Fandom’s commitment to evolving its platform based on user feedback and technological advancements.